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Payment Policy

Scope

The A6win Payment Policy governs all payment transactions initiated within the A6win platform, including deposits to and withdrawals from a player account, and any related financial activity conducted through the cashier. This policy works in conjunction with the A6win Terms and Conditions, and compliance with applicable laws and regulatory requirements applies to all payments.

Accepted payment methods and cashier operations

A6win provides access to a range of payment methods through the account cashier. Availability depends on jurisdiction, currency, and customer verification status. The list of available methods and the corresponding limits are presented in the cashier prior to confirming any transaction. A6win engages licensed payment processors to facilitate payment settlements in accordance with their terms and applicable law. Users should consider processor-specific terms, including any fees disclosed before confirmation.

Limits on deposits

  • Minimum deposit per transaction: €25.
  • Maximum deposit per transaction: up to €5,000 in typical cases; some methods or jurisdictions may impose different caps. Exact limits are shown in the cashier before you confirm a deposit.
  • Deposits may be subject to per-method or per-country caps and may require verification for higher limits.

In a representative jurisdiction example, deposits to a Georgia account are shown with a minimum of €25 and a maximum of €5,000 per transaction. Actual limits may differ by method and regulatory regime.

Limits on withdrawals

  • Minimum withdrawal per transaction: €25.
  • Maximum withdrawal per transaction: up to €5,000 in typical scenarios; higher or lower caps may apply depending on payment method and jurisdiction. The cashier shows exact withdrawal limits before you initiate a withdrawal.
  • Withdrawals are subject to verification and may be held pending completion of required checks in line with KYC/AML requirements.

Identity verification, KYC and AML compliance

To comply with applicable anti-money laundering and counter-terrorism financing laws, A6win may require identity verification before processing payments, particularly for withdrawals or high-value transactions. Acceptable documents may include government-issued photo identification, proof of address, and evidence of ownership of payment methods. Failure to provide requested documents or information can delay, block, or deny payment activity, and may impact future transaction limits.

Fees and processing disclosures

Payments are processed by licensed payment processors. Any fees charged by a payment method or processor will be disclosed prior to confirmation of the transaction. Settlement to the player’s account occurs in the currency of the transaction as reflected in the cashier and is subject to applicable regulatory and processor terms.

Geographic, currency and eligibility considerations

Payment accessibility and limits depend on jurisdiction and currency. Certain countries or regions may have additional verification requirements or payment method availability restrictions. Users should review the cashier for the precise options and limits applicable to their location. For example, currency and regional rules may influence deposit and withdrawal thresholds noted in this policy.

Security, data protection and confidentiality

A6win implements appropriate technical and organizational measures to protect payment data in transit and at rest. Payment processing complies with applicable data protection laws and standards. Personal and payment information is treated with strict confidentiality and used solely for purposes related to the payment transaction and account management.

Dispute resolution and refunds

Payment-related disputes are resolved in accordance with A6win’s dispute resolution framework. Should a discrepancy arise, users must submit details through official support channels. A6win will investigate in a timely manner and communicate findings and any resulting actions to the user consistent with regulatory obligations.

Responsible gaming, self-exclusion and third-party payments

A6win supports responsible gaming practices. Players may set spending limits or self-exclude within their account settings. If self-exclusion or regulatory requirements restrict access to funds, payment activity may be limited or halted in accordance with the applicable policies.

Policy changes and contact information

A6win may amend this Payment Policy from time to time. Material changes will be communicated in advance through official channels. For questions about payments, users should contact A6win Support through the available in-account contact options.

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